Return and Refund Policy – Baghel Telecom

At Baghel Telecom, we are committed to providing our valued customers with high-quality products and exceptional service. We understand that there may be situations where you need to return a product or seek a refund. Please read our Return and Refund Policy carefully to understand your options and our guidelines.

Returns

If you are not completely satisfied with your purchase, we offer a hassle-free return process. Here are some important points to note:

1. Return Eligibility:

   • You may return a product within 15 days of the purchase date.
   • To be eligible for a return, the product must be unused and in the same condition as when you received it. It should also be in the original packaging.

2. Non-Returnable Items:

   • Some items, such as personalized or customized products, are non-returnable unless there is a manufacturing defect or an error on our part.

Initiating a Return

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer support team at “care@bagheltelecom.com” or “+91-8360802624” to request a return authorization.

2. Provide Information: Be ready to provide your order number, a description of the item you want to return, and the reason for the return.

3. Receive Authorization: Once your return is authorized, we will provide you with detailed instructions on how to return the item.

Refunds

Once we receive your returned item and inspect it, we will notify you of the status of your refund. Here are some important details:

1. Refund Process:

   • If your return is approved, we will initiate a refund to your original method of payment.
   • Refunds may take some time to process, and the timing can vary depending on your payment method and financial institution.

2. Return Shipping:

   • Return shipping costs are the responsibility of the customer, unless the return is due to a product defect or an error on our part.

3. Partial Refunds:

   • In some cases, a partial refund may be issued if the returned item is not in its original condition, is damaged, or is missing parts.

Contact Us

If you have any questions or concerns about our Return and Refund Policy, please feel free to contact our customer support team at [customer support email] or [customer support phone number]. We are here to assist you and ensure that you have a positive shopping experience with Baghel Telecom.